Help & Support
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Need help? support@taluxiq.com — we typically respond within a few hours during AEST business hours.
RegoIQ
Import registration automation
Frequently Asked Questions
How long does it take to set up TaluxIQ?
Most teams are up and running within a few days to a week, depending on configuration. We connect to your operations inbox and TMS, configure your processing rules, then run test jobs to verify everything looks right.
Does TaluxIQ replace my ops team?
No — it handles the repetitive data entry so your team can focus on exceptions, client relationships, and higher-value work. Think of it as giving each ops person a highly efficient assistant.
What if RegoIQ makes a mistake?
Every job goes through a review dashboard before it's finalised. Your team can verify details, make adjustments, and approve. You stay in control.
Which TMS systems do you support?
Currently Cargowise One and Expedient (e2open). We're working on additional integrations — get in touch if you use a different system.
Can I customise the rules for how jobs are processed?
Absolutely. You define charge code mappings, department codes, client-specific workflows, and processing rules. TaluxIQ adapts to how you already work.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We don't share your data with third parties and you retain full ownership of all your information.