Connecting your operations inbox

TaluxIQ monitors your operations inbox for incoming shipment documentation — bills of lading, commercial invoices, arrival notices, and other freight documents. This guide walks you through connecting your inbox so RegoIQ can start processing jobs automatically.

Supported email providers

TaluxIQ works with any email provider that supports IMAP or Microsoft Graph API:

• Microsoft 365 / Outlook — Recommended. Uses OAuth2 via Microsoft Graph for secure, reliable access.
• Google Workspace / Gmail — Uses OAuth2 via Google API.
• IMAP-compatible — Works with any standard IMAP server for on-premises or other email providers.

How to connect

1. Navigate to Settings → Email Connection in the TaluxIQ dashboard.
2. Select your email provider and follow the authentication flow. For Microsoft 365, you'll be redirected to sign in with your organisation's Microsoft account.
3. Choose which inbox or folder to monitor. Most teams use a shared operations inbox (e.g., ops@yourcompany.com).
4. Configure any filters — you can restrict processing to specific senders, subject line patterns, or date ranges.
5. Click Test Connection to verify everything is working.

What happens next

Once connected, TaluxIQ will begin scanning incoming emails for shipment-related documents. Emails with attachments (PDFs, images) or structured content that looks like freight documentation will be queued for processing by RegoIQ.

Emails that don't contain relevant freight documents are ignored — TaluxIQ won't modify, delete, or move any emails in your inbox.

Tips

• Use a shared mailbox rather than a personal inbox so the integration isn't tied to one person's account.
• If you receive a mix of operational and non-operational emails in the same inbox, set up a folder filter to monitor only the relevant folder.
• TaluxIQ processes emails in near real-time — typically within 1-2 minutes of arrival.